Michael D. Brown, CEO & President, Comprehensive Finance, Inc. (CFI)
Private practice owners across the country face the same problems with severely delayed or uncollectible “patient pays.” In today’s technology-driven world, traditional paper bills are often inconvenient and ineffective, and doctors are oftentimes forced to send these cases to collections – leaving the practice and the patient at a loss.
Today’s practitioners are looking to leverage new, affordable technologies that enable them to provide more comprehensive and accessible healthcare, all while enhancing practice profitability.
This is where Comprehensive Finance, Inc. (CFI) comes in.
Founded by a leading expert in dentistry, CFI’s innovative, cloud-based technology platforms make healthcare more accessible and more affordable for patients, while still improving efficiency and reducing costs for providers.
“At CFI, we believe that by simplifying the payment process with modern financial technology, patients can get access to the high-quality care they deserve and pay balances in a timely, accessible and convenient manner,” said Michael D. Brown, CEO and president of CFI. “It’s truly a win-win for everyone, which is why our company has experienced such rapid growth and recognition these past few years.”
For medical practices, CFI alleviates the problem of uncollectible “patient pays” by offering a high-tech, mobile payment solution platform. The fast-growing, pioneering financial technology company offers payment solutions to dentists and healthcare providers, including plastic surgeons, ophthalmologists, audiologists and other specialists.
Alleviating the burden on both patients and doctors, CFI offers two proprietary payment solutions. Through its Compassionate Finance™ brand, the company provides customizable payment plans, which have allowed thousands of healthcare providers to help more than 60,000 patients receive the quality care they deserve.
CFI’s best-in-class software provides doctors the opportunity to extend their patient care to the payment process
“While we have always offered payment plans for patients to help ease their upfront financial burden, we have recently introduced a cloud-based accounts receivable software platform called Abella that allows patients to conveniently pay their bills online through a tailored payment arrangement,” said Brown.
CFI’s Abella™ brand allows practices to forego sending out cumbersome, expensive and forgettable paper bills in the mail and instead provides a modern way to keep track of accounts receivable. Abella can drastically improve operational efficiency for private practice owners while reducing costs and enhancing the patient experience.
With Abella, doctors can send electronic bills to their patients over text or email, reducing the operational costs associated with standard billing procedures. These bills are customizable to each doctor’s office and provide friendly, convenient reminders to patients of balances owed. Additionally, patients can pay entire balances at once or select a payment option allowing them to pay their bills over time.
CFI’s Abella software platform has already been adopted by some of the largest DSO networks in dentistry because it offers the organizations and their finance teams greater visibility over the process to ensure the effectiveness of the service.
“Our proprietary, best-in-class software provides doctors the opportunity to extend their patient care to the payment process by providing patients with a compassionate way to fulfill their financial obligations,” said Brown.
Fully committed to building solutions that help ensure the seamless interaction between providers and consumers, CFI announced the launch of its third business line in October 2019—a white-label version based on its best-in-class software platform solutions. By providing a proven customizable solution to the marketplace, these benefits can now be harnessed by other entities.
CFI has also entered into a multi-year partnership with a leading provider of financial services in healthcare. This new partnership allows CFI to expand its reach into the healthcare market and expand on its goal of helping others and addressing affordability concerns in other segments through the use of its white-label platform.